No issues with the actual awnbrella product. The issue I have is with shipping. If, like me, you work for a living, you can never receive an order from ARVPC. They drop-ship via another supplier and that supplier requires a signature for delivery. Their paranoia surrounding the shipping/delivery process makes it so you have to ensure you have someone available to sign for pieces of aluminium. It is highly unlikely that I will do business with this company again base solely on their affiliation with paranoid and 'hard-to-work-with' drop-shippers. Our Response: Our supplier made a mistake and sent this order requiring a signature, human error. We do not require a signature for anything we ship.

These are well-made and strong. The installation was not difficult, although parts of the instructions could have been clearer (illustrations). So far I'm very happy with these.

Very pleased with purchase. Although the item was backordered at first when they did ship they arrived on time and not damaged. Easy installation and exactly what we wanted for our permanent site. When we left the awning out rain water would pool and cause the awning to droop. Not with this product they do a great job letting the water run right off. Would definitely purchase them again.

Very good product the only reason not five stars is the price.

Looks nice and supports the awning.Had a storm last night and the rain ran off without any problems.